Terms and Conditions

Effective Date: February 9, 2026

By providing your mobile phone number and opting in to receive SMS messages from New Jersey Hearing Health Center, you agree to the following terms and conditions:

1. Description of SMS Services

New Jersey Hearing Health Center offers SMS text messaging services for the following purposes:

• Appointment Scheduling: Receive text messages to schedule, reschedule, or confirm appointments with our hearing health specialists.
• Appointment Reminders: Receive timely reminders about upcoming appointments to help you stay on track with your hearing health care.
• Appointment Confirmations: Receive confirmation messages after booking or modifying appointments.
• Important Updates: Receive occasional notifications about changes to scheduled appointments or urgent clinic information.

Message frequency may vary depending on your appointment schedule and preferences. You may receive up to 4 messages per month.

2. Opt-Out Instructions

You may opt out of receiving SMS messages from New Jersey Hearing Health Center at any time. To stop receiving messages:

• Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us.
• After opting out, you will receive one final confirmation message acknowledging your opt-out request.
• You may continue to receive SMS messages for a short period while your request is being processed.

To opt back in after opting out, please contact us directly using the information below or respond START to reinitiate SMS communications.

For assistance with opting out, reply HELP to any message or contact our customer support team.

3. Customer Support Contact

4. Message and Data Rates

5. Carrier Liability Disclaimer

New Jersey Hearing Health Center and its SMS service providers are not liable for delayed or undelivered messages. Message delivery is subject to:

• Your wireless carrier’s coverage and service availability
• Network congestion or technical issues
• Mobile device compatibility and functionality
• Accuracy of the mobile phone number provided

Participating carriers include but are not limited to: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, Cricket Wireless, MetroPCS, and other major carriers. Check with your carrier for specific availability.

Carriers are not liable for delayed or undelivered messages. New Jersey Hearing Health Center is not responsible for any issues arising from carrier service interruptions or limitations.

6. Age Restriction

You must be at least 18 years of age or older to consent to receive SMS messages from New Jersey Hearing Health Center. By opting in, you certify that you are 18 years of age or older and are authorized to agree to receive text messages at the mobile number provided.

If you are a parent or guardian providing consent for a minor to receive appointment-related text messages, you certify that you are authorized to provide such consent on behalf of the minor.

7. Privacy and Data Protection

Your privacy is important to us. The mobile phone number and personal information you provide will be used solely for the purposes described in these Terms and Conditions. We will not sell, rent, or share your mobile number with third parties for marketing purposes without your explicit consent.

For detailed information about how we collect, use, and protect your personal information, please review our Privacy Policy.

8. Consent and Agreement

By opting in to receive SMS messages from New Jersey Hearing Health Center, you:

• Provide your express written consent to receive automated text messages
• Acknowledge that consent is not a condition of purchase or receipt of services
• Agree to these Terms and Conditions
• Certify that you are the mobile account holder or have authorization to opt in

9. Changes to Terms and Conditions

New Jersey Hearing Health Center reserves the right to modify these Terms and Conditions at any time. We will notify you of any material changes via SMS or through our website. Your continued participation in our SMS program after changes are posted constitutes acceptance of the modified terms.

10. Termination

We reserve the right to terminate our SMS services or your participation in the program at any time, with or without notice, for any reason including but not limited to violation of these Terms and Conditions or abusive conduct.